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lue
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pdf export charset problem
Jun 28th, 2010 at 5:23am
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Hi all!
Using the sample "pdfExporter" of the latest netdiagram version: instead of german Umlaute (öäü ...) the pdf-file shows only "?". Whats wrong?
We tested it under windows7, german language version.
Thanks!
Chris
  
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Re: pdf export charset problem
Reply #1 - Jun 28th, 2010 at 8:43am
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Hi,

That seems to work fine for me, on an English-language Windows 7. Can you see umlauts in this PDF?
http://mindfusion.eu/_samples/umlauts.pdf

What happens if you export from an English language Windows too? Also do you have a DefaultEncoding property in your version of PdfExporter?

Stoyan
  
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Re: pdf export charset problem
Reply #2 - Jun 28th, 2010 at 11:58am
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Hi,
in your pdf i can see the umlaute correctly.
English Windows 7 Version is not available, i cannot test this.
I not found a DefaultEncoding-Property in my netdiagram version (3.1, including patch from download area; \bin contains mindfusion.diagramming 5.3.3.26418 and mindfusion.pdf.dll 1.0.3687.22785 and pdfexport.dll 5.1.1.25773 and mindfusion.diagramming.export.pdf.dll 5.3.3.26420).
thanks
Chris
  
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Re: pdf export charset problem
Reply #3 - Jun 28th, 2010 at 12:36pm
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Hi,
i tried this example with windows7 ultimate with changed display language english: umlaute are not correct. I use asp.net 4.0 ... (is this a problem?).
regards chris
  
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Re: pdf export charset problem
Reply #4 - Jun 28th, 2010 at 2:17pm
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I think we added this DefaultEncoding recently because of similar problems when the auto-detection fails, but it seems it's not yet available in an official release. Check the PM page for a download link for a newer version. Now if PdfExporter cannot detect the text encoding, it uses the DefaultEncoding value. By default it is set to Windows-1250 encoding, which should work fine with umlauts anyway.

I hope that helps,
Stoyan
  
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Re: pdf export charset problem
Reply #5 - Jul 9th, 2010 at 5:15pm
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When do you plan a patch or a new version of netdiagram with pdf default property?
best regards
chris
  
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Re: pdf export charset problem
Reply #6 - Jul 10th, 2010 at 1:33pm
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By the end of July.

Best regards,
Stoyan
  
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Re: pdf export charset problem
Reply #7 - Jul 12th, 2010 at 7:18pm
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Stoyan, this update you mention that will be available in July, will it allow the diagram with PDF exporting to run in a custom medium trust, since the pdf encoding code will not require the unmanaged code permission to run?
  
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Re: pdf export charset problem
Reply #8 - Jul 13th, 2010 at 5:45am
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The .NET 2 version won't allow that, but we'll try to make this work through the 'transparent security' system in .NET 4.
  
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Re: pdf export charset problem
Reply #9 - Jul 26th, 2018 at 7:16am
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Hi guys, I am not sure if this forum is still alive but still will try to ask my question here.

I am trying to export umlauts to pdf but don't succeed, tried different combinations of properties but still no luck. 

CO�PERATIEV - is what I get in pdf
COÖPERATIEVE - is what I expect to get (and also what I see in the svg and visio exports).

Any clue?
  
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Re: pdf export charset problem
Reply #10 - Jul 26th, 2018 at 7:33am
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Hi,

It exported correctly in my test with all default settings -

Code
Select All
diagram.Factory.CreateShapeNode(10, 10, 40, 25).
	Text = "COÖPERATIEVE";

var pdfex = new PdfExporter();
pdfex.Export(diagram, @"D:\test.pdf");


Automatic detection could be regional-settings dependent, I'm not sure. If it's not working on your system, try overriding encoding like this -

Code
Select All
pdfex.AutoDetectEncoding = false;
pdfex.DefaultEncoding = System.Text.Encoding.Unicode;


Regards,
Slavcho
Mindfusion
  
test_001.pdf ( 15 KB | 249 Downloads )
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Re: pdf export charset problem
Reply #11 - Nov 24th, 2018 at 7:32am
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Sounds like the font information is not embedded and Reader is substituting an incorrect font. You can confirm this by opening the PDF and going to File>Properties>Fonts. If they are embedded, you will see that next to the font names.



The best answer would be to have the person that created the PDF embed all font information (or at least the subsets).
  
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