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CODISMA
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Diagram not working
Sep 26th, 2022 at 3:42pm
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Hi,
I just bought a licence of Diagram for ASP.NET, but unfortunately it's not working.
During my test I was using an old version, and since I loaded the last version (6.x), the Diagram is not showing (screenshot1.jpg).
If I modify the zoom factor of the web browser, then I can see some nodes but they are not enabled (gray) and I can't move them or draw new nodes (screenshot2.jpg).
Can someone help me please???

Thanks

EDIT :
This happening only when  I use ClientSideMode="Canvas" .
  

Screenshot1.jpg ( 61 KB | 62 Downloads )
Screenshot1.jpg
Screenshot2.jpg ( 188 KB | 59 Downloads )
Screenshot2.jpg
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Slavcho
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Re: Diagram not working
Reply #1 - Sep 26th, 2022 at 4:07pm
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Hi,

Your license should also work for older versions, so you could revert to the one you were testing with and just set LicenseKey there. Otherwise please check for any API changes listed in respective what's new / version history help topics between current and test version - you might have to update your scripts for some of them. Please also report any errors you are seeing in browser console.

Regards,
Slavcho
Mindfusion
  
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Slavcho
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Re: Diagram not working
Reply #2 - Sep 26th, 2022 at 4:11pm
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For canvas mode, make sure you've also updated the MindFusion.Diagramming.js script in your project with one from latest version.

Regards,
Slavcho
Mindfusion
  
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CODISMA
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Re: Diagram not working
Reply #3 - Sep 26th, 2022 at 4:30pm
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Hi Slavcho,

Thank you for ur quick reply.
I bought a licence and I want to use it with the latest version.

Yes, the MindFusion.Diagramming.js script  is the latest one.

You can try with the Sample included in the installation folder :
C:\Program Files (x86)\MindFusion\MindFusion.Diagramming for ASP.NET\Samples\Samples\CSharp\Controls

You should have the same problem.

Thank you for your help  Smiley
  
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Slavcho
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Re: Diagram not working
Reply #4 - Sep 27th, 2022 at 8:49am
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Hi,

The Controls sample works for us. Please try clearing your browser's cache. Newer .net assemblies might not be compatible with an older diagramming.js if browser keeps using cached script. Please also check for error messages in console.

Regards,
Slavcho
Mindfusion
  
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CODISMA
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Re: Diagram not working
Reply #5 - Oct 5th, 2022 at 6:19pm
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Finally I managed to make it work...I was using the wrong version of js file.
  
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