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Normal Topic Trial version message shown in diagram view. (Read 467 times)
vishalb
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Trial version message shown in diagram view.
Jun 1st, 2020 at 10:36am
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Hello,

I am using "mindfusion":"version": "1.1.4",
and using diagram.setLicenseKey(key) to set the license key.

Initially it does not show the trial version message but once i load any other existing node in the same diagram area by clearing the old node using diagram.clearAll() it shows the trial version message.

Can you please suggest on the same point?
  
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Slavcho
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Re: Trial version message shown in diagram view.
Reply #1 - Jun 1st, 2020 at 11:25am
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Hi,

Either the key value you are passing to that method is incorrect, or it's for much older version. Please send me the key as private message and we'll verify.

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Slavcho
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Slavcho
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Re: Trial version message shown in diagram view.
Reply #2 - Jun 1st, 2020 at 11:29am
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also note that if you have upgraded recently, you must replace your original key with latest one you receive with purchase.
  
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vishalb
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Re: Trial version message shown in diagram view.
Reply #3 - Jun 2nd, 2020 at 6:03am
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Sorry for the wrong version posted earlier. We are using "3.3.7"
  
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Slavcho
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Re: Trial version message shown in diagram view.
Reply #4 - Jun 2nd, 2020 at 6:31am
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Hi,

The key decodes successfully in our tool but shows maintenance expired in February 2018, so latest version it will work for is v3.2. If your company has renewed maintenance & upgrades recently, you should have received a new key.

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Slavcho
  
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Shafi
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Re: Trial version message shown in diagram view.
Reply #5 - Jun 5th, 2020 at 8:20am
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We are in the process of acquiring a license via Comparex. Does this license cover the actual used version 3.3.7 as well? We cannot use 3.4 right at the moment for process reasons (legal clearing not available).

  
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Slavcho
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Re: Trial version message shown in diagram view.
Reply #6 - Jun 5th, 2020 at 8:34am
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Sure, you can use any older versions you'd like.

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Slavcho
  
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